FAQ

I've received a redeem code. Now what?
Quick guide: Check to see if there is any bitcoin by pasting the address (long string beginning with "1") into the search bar at Blockonomi...
Sat, 30 Sep, 2017 at 2:34 AM
Pricing and Credit Balance Questions
Blockonomics customers who exhaust their free limits are asked to pay a 1% fee per transaction for bitcoin received through our API (including plugins). Non...
Wed, 20 Dec, 2017 at 1:36 AM
Merchants - Integrating multiple websites
You can integrate several websites using the same account! You will need a separate xpub (extended public key) for each website. Please follow the below pro...
Tue, 7 Aug, 2018 at 2:00 PM
Troubleshooting: Unable to generate new address
Are you getting Unable to generate new address error on checkout  or error on Test Setup on your E-Commerce store? Depending on the error that is showing, y...
Thu, 9 Aug, 2018 at 4:20 AM
Gap Limit FAQ
Basic Information Why am I getting gap limit fillup TX? These transactions occurs when you have consecutive 20 unpaid orders. To prevent your HD wallet fr...
Mon, 8 Jan, 2018 at 7:30 AM
Order Status Not Changing - DDos Protection
Problem Blockonomics plugin will automatically mark the order as Processing when bitcoin transaction is confirmed. This works in all our ecommerce plugins....
Sat, 28 Apr, 2018 at 3:07 AM