Troubleshooting

Gap Limit FAQ
Basic Information Why am I getting gap limit fillup TX? These transactions occur when you have consecutive 20 unpaid orders. To prevent your HD wallet fro...
Tue, 21 May, 2019 at 3:22 PM
Order status not changing - callbacks failing
Problem The Blockonomics plugin will automatically update the order status when a bitcoin payment sent by your customer is confirmed. This works in all our...
Fri, 13 Mar, 2020 at 11:28 AM
Discovering missing funds in your wallet
Summary You received funds via blockonomics but they are not showing in your wallet. This article gives a overview on how to deal with such a situation ...
Tue, 30 Jul, 2019 at 5:24 AM
Unable to generate new address
Are you getting "Unable to generate new address" error on checkout  or "error on Test Setup" on your E-Commerce store? Depending on the ...
Thu, 23 Jan, 2020 at 10:47 PM
Payment expires too early
This page provides solution for payment expiry screen appearing early on checkout Problem While using blockonomics plugin for checkout, the payment scr...
Thu, 23 Jan, 2020 at 10:48 PM